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May 02, 2006
A Conversation Between My Mother and AT&T
Sometime yesterday my grandparent's phone quit working. My mother left them with her cell phone and went home to call SBC (who is now AT&T) to report the outage and request service.
She was directed to an automated system and the conversation went something like this:
AS: Do you have a dial tone on the phone you are reporting as out? Press 1 for yes and 2 for no.
Mom: Press 2
AS: Are you calling from the phone you are reporting as out? Press 1 for yes and 2 for no.
Mom: um?
Press O for Operator.
Posted by FutureFoodTVStar at May 2, 2006 11:24 AM
Comments
OMG, I hate AT&T. One time they sent me a preprinted return payment slip, like all bills have. I sent in my payment, but it one was returned to me because they were no longer at the address....on the preprinted slip. Because I was late, they sent my bill to collections. I cancelled that contract pronto.
Posted by: Nap Queen at May 2, 2006 02:11 PM
Sometime these things make no sense when you call in a problem. But Iguess they just try to do an automated process of elimination but sometimes it makes no sense.
Posted by: Thao at May 2, 2006 09:53 PM
That is so funny. While yes, as a matter of fact I am calling from the phone that isn't working....bwahahahahahaha
Posted by: Carrie at May 3, 2006 10:44 AM
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